1. 附录
  • 概览
  • 集成模式
    • 收银台模式
    • 嵌入式 iframe 模式
    • Direct API 模式
    • 插件模式
  • 支付方式
    • 支付方式概览
    • 全球
      • 国际卡
      • Afterpay
      • Apple Pay
      • Google Pay
      • Klarna
    • 中国大陆&港台地区
      • Alipay CN
      • Alipay HK
      • JKO PAY
      • TWN BANK
      • WeChat Pay
    • 日韩地区
      • 日本
        • Konbini
      • 韩国
        • Kakao Pay
        • Naver Pay
        • PAYCO
    • 东南亚地区
      • 印度尼西亚
        • Akulaku
        • BNI
        • BRI
        • CIMB Clicks
        • DANA
        • Mandiri
        • Maybank
        • Nobu Bank QRIS
        • OVO
        • Permata
      • 马来西亚
        • Boost
        • Mcash
        • Touch n Go
      • 菲律宾
        • BPI
        • Coins.ph
        • GCash
        • GrabPay
        • Maya
      • 泰国
        • Bualuang iBanking
        • Krungsri Online
        • Prompt Pay
        • Rabbit LINE Pay
        • TrueMoney
      • 越南
        • Napas Card
        • VietQR
        • Zalopay
  • 开始接入
    • 申请测试商户
    • 测试验收场景
    • 上线前准备
    • 如何配置公钥
    • 请求与响应结构
    • API 签名组装规则
    • 支付完成同步跳转参数说明
    • 收银台对接
      • 收银台流程说明
    • iframe 对接
      • 国际卡支付流程(iframe)
      • 国际卡绑卡流程(iframe)
      • Google Pay 流程(iframe)
      • Apple Pay 流程(iframe)
    • Direct API 对接
      • 国际卡支付流程(Direct API)
      • WeChatPay 流程(Direct API)
      • Alipay+ 流程(Direct API)
      • Apple Pay 流程(Direct API)
  • APIs
    • 接口
      • API - 支付
      • API - 支付查询
      • API - 退款
      • API - 退款查询
      • API - 支付取消
      • API - 获取iframe凭证
      • API - 解绑
      • API - 绑卡查询
      • API - 物流上传
      • API - 支付查询-POST
    • 通知
      • Notify - 支付结果通知
      • Notify - 退款结果通知
      • Notify - 绑卡结果通知
      • Notify - 争议结果通知
  • 附录
    • 返回码
    • 业务错误码
    • 订单状态
    • 国家编码
    • 州
    • 币种
    • 承运商
    • 资源下载
      • 插件
      • 对接 SDK - Java
      • 对接 SDK - Node
  1. 附录

业务错误码

业务错误码(decline_code)通常代表交易失败原因,提供了decline_code的真实原因描述及解决方案;
注意:为避免潜在的安全风险,建议不向用户透露具体的拒绝原因详细信息,以防止这些信息被恶意利用。
交易失败代码  DECLINE CODE 描述  DESCRIPTION下一步建议 NEXT STEPS
P/C/R110 cus_name_wrong买家姓名错误 customer's name is wrong客户应使用正确的姓名重试。 The customer should try again using the correct card name.
P/C/R111 cus_idno_wrong买家身份证号错误 customer's identity number is wrong客户应使用正确的身份证号重试。 The customer should try again using the correct id number.
P/C/R112 cus_age_wrong买家年龄错误 customer's age is wrong客户应使用正确的年龄重试。 The customer should try again using the correct ager.
P/C/R113 cus_zip_wrong买家邮编错误 customer's zip is wrong客户应使用正确的帐单邮政编码重试。 The customer should try again using the correct billing ZIP/postal code.
P/C/R114 cus_address_wrong买家地址错误 customer's address is wrong客户应使用正确的地址重试。 The customer should try again using the correct address.
P/C/R120 card_brand_wrong卡品牌错误 card brand is wrong客户应使用另一张卡。 The customer should use another card.
P/C/R121 card_number_wrong卡号错误 card number is wrong客户应使用正确的卡号重试。 The customer should try again using the correct card number.
P/C/R122 card_cvv_wrong卡 cvv 错误 card cvv is wrong客户应使用正确的 CVC 重试。 The customer should try again using the correct CVC.
P/C/R123 card_password_wrong卡密码错误 card password is wrong客户应使用正确的 PIN 重试。 The customer should try again using the correct PIN.
P/C/R124 card_smscode_wrong卡验证码错误 card smscode is wrong客户应使用正确的 SMS 码重试。 The customer should try again using the correct SMSCODE.
P/C/R125 card_phoneno_wrong卡预留电话错误 card phoneno is wrong客户需要联系他们的发卡机构以检查该卡是否正常工作。 The customer needs to contact their card issuer to check that the card is working correctly.
P/C/R126 card_exp_wrong卡有效期错误 card expire date is wrong客户应使用正确的到期日期重试。 The customer should try again using the correct expiration date.
P/C/R127 card_status_invalid卡状态失效 card status is invalid客户应使用另一张卡。 The customer should use another card.
P/C/R128 card_not_supported卡不支持 card is not supported客户需要联系他们的发卡机构以确保他们的卡可以用于进行此类购买。 The customer needs to contact their card issuer to make sure their card can be used to make this type of purchase.
P/C/R129 card_expired卡过期 card is expired客户应使用另一张卡。 The customer should use another card.
P/C/R130 insufficient_balance卡/电子钱包余额不足 Insufficient card/e-wallet balance客户应使用其他付款方式。 The customer should use an alternative payment method.
P/C/R131 card_amt_limit卡/电子钱包限额不足 Insufficient card/e-wallet limit客户应使用其他付款方式。 The customer should use an alternative payment method.
P/C/R140 card_update_failed卡更新失败 Card update failed客户应使用另一张卡。 The customer should use another card.
P/C/R220 Iss_Acq_Error发卡行/收单行错误 Issuer/Acquirer Error客户应联系其发卡机构以获取更多信息。 The customer should contact their card issuer for more information.
P/C/R310 Currency_not_supported币种不支持 Currency not supported
P/C/R320 Wrong_pymt_amt支付金额错误 Wrong payment amount如果金额看起来是正确的,客户需要与他们的发卡机构确认他们可以购买该金额。 If the amount appears to be correct, the customer needs to check with their card issuer that they can make purchases of that amount.
P/C/R340 pymt_closed支付关闭 Payment closed-
P/C/R341 pymt_failed支付失败 Payment failed请客户再次尝试付款。如果后续付款被拒绝,客户应联系其发卡机构以获取更多信息。 Ask the customer to attempt the payment again. If subsequent payments are declined, the customer should contact their card issuer for more information.
P/C/R342 pymt_refusal支付拒绝 Payment refusal请客户再次尝试付款。如果后续付款被拒绝,客户应联系其发卡机构以获取更多信息。 Ask the customer to attempt the payment again. If subsequent payments are declined, the customer should contact their card issuer for more information.
P/C/R350 pymt_in_prog支付进行中 Payment in progress-
P/C/R351 Error_in_pymt_process支付进程中错误 Error in payment process-
P/C/R360 Duplicate_order/operation订单/操作重复 Duplicate order/operation检查最近的付款是否已经存在。 Check to see if a recent payment already exists.
P/C/R370 Wrong_pymt_type支付类型错误 Wrong payment type客户需要联系他们的发卡机构以确保他们的卡可以用于进行此类购买。 The customer needs to contact their card issuer to make sure their card can be used to make this type of purchase.
P/C/R380 Transaction_needs_to_be_verified交易需要验证 Transaction needs to be verified在交易过程中出现提示时,客户应重试并验证他们的卡。如果发卡机构在经过身份验证的交易中返回此拒绝代码,客户需要联系他们的发卡机构以获取更多信息。 The customer should try again and authenticate their card when prompted during the transaction. If the card issuer returns this decline code on an authenticated transaction, the customer needs to contact their card issuer for more information.
P/C/R400 Subscription_failed/invalid订阅失败/失效 Subscription failed/invalid-
P/C/R610 ongoing_dispute存在进行中的争议 There is an ongoing dispute-
P/C/R620 Disputes_not_allowed争议不允许 Disputes not allowed-
P/C/R700 3DS_verification_failed3DS 验证失败 3DS verification failed应再次尝试付款。如果仍然无法处理,客户需要联系他们的发卡机构。 The payment should be attempted again. If it still cannot be processed, the customer needs to contact their card issuer.
P/C/R810 Suspected_fraud疑似欺诈 Suspected fraud不要向您的客户报告更详细的信息。相反,请按照 generic_decline 下面描述的方式呈现。 Do not report more detailed information to your customer. Instead, present as you would the generic_decline described below.
P/C/R811 fme_review风控系统待复查 The order is marked for review by FME. -
P/C/R812 fme_reject风控拒绝 The order is rejected by FME.-
P/C/R820 Card_lost卡挂失 Card lost拒绝的具体原因不应向客户报告。相反,它需要以通用性拒绝的形式呈现。 The specific reason for the decline should not be reported to the customer. Instead, it needs to be presented as a generic decline.
P/C/R910 generic_decline通用性拒绝 generic decline请客户再次尝试付款。如果后续付款被拒绝,客户应联系其发卡机构以获取更多信息。 Ask the customer to attempt the payment again. If subsequent payments are declined, the customer should contact their card issuer for more information.
P/C/R920 Riskpara_invalid风控参数缺失 Risk para invalid-
P/C/R010 System_timeout系统超时 System timeout请客户再次尝试付款。如果后续付款被拒绝,客户应联系其发卡机构以获取更多信息。 Ask the customer to attempt the payment again. If subsequent payments are declined, the customer should contact their card issuer for more information.
P/C/R132 Order_expired订单过期 order expired客户应重新下单支付。The customer should place a new order.
P/C/R900 Unknown reason未知原因 Unknown reason请联系技术支持排查详细原因。
P/C/R070 Signature error签名错误 Signature error请排查签名生成是否符合规范,密钥对配置是否正确。
P/C/R040 wrong parameters参数错误 Missing/wrong parameters参数错误。
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